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PART 1 - General Questions 

 

PART 2 - Our Customer Service Representative(s)

The following questions pertain to the customer service representative(s) you spoke with most recently. Please indicate whether you agree or disagree with the following statements.

 

 

PART 3 -The Process 

The following questions pertain to the process by which your most recent service contract was handled. Please indicate whether you agree or disagree with the following statements.